A manager’s role involves developing, guiding, and driving performance within their team—and more broadly, across the organization.
They are responsible for delivering results, which requires mastering core management fundamentals: understanding people and their evolving expectations (engagement, learning, uncertainty, etc.), using performance tools to drive activity, and leading performance initiatives effectively.
Understand your role as a manager and the leadership skills it requires. Development begins with self-awareness, identifying your strengths and understanding your impact on the group.
Learn to identify and apply different management styles to increase your effectiveness and adapt to your team’s needs.
Manage your emotions—and those of others. Build trust as the foundation for engagement. Foster a feedback-driven culture.
Learn how to manage stress within the team while maintaining energy and motivation. Encourage collaboration and team spirit.
Develop strong delegation and performance management skills.
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